Full-time Sales Teammate (Bluhawk Mall)

Sales Teammate

We are excited to open a new store in Overland Park's Bluhawk Mall early April! Interviews will begin in mid-February.

Essential Duties And Responsibilities

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Place Special Orders or call other stores to find desired merchandise.
• Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest.
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
• Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Perform leadership actions and maintain high standards, whether or not the Manager is present.

Teammate Recruiting, Training and Development

• Create relationships through Guest Loyalty and Guest Preferred.
• Maintain a professional and respectful attitude at all times creating a positive floor culture.

Visual Merchandise Management

• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
• Stay current on product range.
• Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.

Operations

• Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
• Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of Point of Sale (“POS”) procedures.
• Understand and execute all policies regarding payments, exchanges and Loss Prevention practices.
• Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers.
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement.
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Full-time Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program

Education And/or Experience

No prior experience or training required.

Physical Demands

• Regularly stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear.
• Occasionally sit.
• Regularly lift and maneuver 30lbs throughout the store and backroom.

Work Environment

While performing the duties of this Job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate.