Full Time - Sales Specialist - Millwork - Day
About the role
Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules. Earn more from your sales performance with additional bonus opportunities. Make your well-being a priority with multiple health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k). Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program.
Responsibilities
- Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
- If in the Pro Department, focus on external accounts and outside sales and services.
- Maintain inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
- Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
- Support all checkout functions, call buttons, departmental pages, or requests for assistance.
- Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
- Complete other duties as assigned.
Requirements
- High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to Read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Qualifications
- 1 year of experience in completing customer sales orders
- 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
- Professional certification related to the department being considered
- Bi-lingual skills
Skills
- Exceptional consulting services
- Customer service
- Inventory management
- Price review
- Training and coaching
Benefits
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Pay and Schedule
Pay Range: $19.50 - $21.85 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Benefits
Associate Benefits (https://talent.lowes.com/us/en/joining-our-team) Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Equal Opportunity Employer
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.