Full Time - Sales Specialist - Flooring - Day
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid adding other headings, but says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the allowed headings; we should not create other headings. So we must fit all info into those sections.
Thus we need to map:
- About the role: includes the initial impact paragraph and maybe "How We Support You"? Actually that's benefits. But we can keep About the role as the introductory description of role and impact.
- Responsibilities: includes "Your Day at Lowe's" description and the "Key Responsibilities" bullet list.
- Requirements: includes Minimum Qualifications, plus maybe Working Conditions (physical demands, environmental factors) and Travel Requirements? Travel could be under Schedule? Not exactly schedule. But we could put Travel under Requirements as well (maybe as a note). However Travel Requirements is not a qualification but a condition; but we can still include under Requirements.
- Qualifications: includes Preferred Qualifications.
- Skills: maybe we can extract from Preferred Qualifications (bi-lingual skills, certification, experience with 20/20 CAD, promoting product related services, completing sales orders). Also maybe from Minimum Qualifications (basic arithmetic, reading/writing). But we can put skills under Skills section.
- Benefits: includes the list from "How We Support You": part-time or full-time, growth, bonus opportunities, health insurance options, tuition assistance, 401(k) matching, 10% associate discount, Track to the Trades program. Also link to benefits page.
- Pay: includes Pay Range: $18.50 - $20.00 per hour, starting rate may vary based on factors.
- Schedule: The posting mentions flexible schedules in "How We Support You": "flexible schedules". Also maybe mention part-time or full-time. So we can put schedule info there: flexible schedules, part-time or full-time.
We must not include boilerplate like EEO, legal, duplicated lines, application instructions, cookie/navigation. Also remove duplicated benefit link lines.
We need to output only HTML fragment, no markdown fences.
Let's craft.
Structure:
About the role
About the role
Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
Maybe also include "How We Support You"? No, that's benefits.Responsibilities
Your Day at Lowe's Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
- Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
- If in the Pro Department, focus on external accounts and outside sales and services
- Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
- Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
- Support all checkout functions, call buttons, departmental pages, or requests for assistance
- Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
- Complete other duties as assigned
Requirements
- High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
- Working conditions: Environmental factors vary by location; may work inside and outside in varying climates including extreme heat or cold, wet, damp, humid, windy, or drafty conditions; exposure to constant or intermittent noises and moving or shaking objects and equipment; lifting guidelines limit single lifts to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed; powered equipment should be used as required with proper training or assistance.
- Travel: This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.
Qualifications
- 1 year of experience in completing customer sales orders
- 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
- 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
- Professional certification related to the department being considered
- Bi-lingual skills
Skills
- Strong customer service and communication skills
- Product knowledge and ability to convey specifications, features, promotions, and financing options
- Consultative selling and problem‑solving abilities
- Basic arithmetic and literacy
- Physical stamina for standing, sitting, and lifting
- Ability to learn and use store systems for pricing, inventory, and order processing
- Training and coaching abilities