Full Time - Sales Specialist - Appliances - Closing
About the role
Your Impact at Lowe's
As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
Responsibilities
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
- Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
- If in the Pro Department, focus on external accounts and outside sales and services
- Maintain inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
- Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
- Support all checkout functions, call buttons, departmental pages, or requests for assistance
- Complete other duties as assigned
Requirements
- A High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Qualifications
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Able to read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Skills
- Highly effective communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks
- Knowledge of product specifications and features
- Ability to handle customer inquiries and concerns
- Basic computer literacy
Benefits
- Earn more from your sales performance with additional bonus opportunities
- Make your well-being a priority with multiple health insurance options
- Explore educational opportunities with Lowe's tuition assistance program
- Take charge of your financial future with a company-matching 401(k)
- Gain extra savings with a 10% Associate Discount
- Lose yourself in learning new trade skills with our Track to the Trades program
Pay
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Schedule
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.