Jobs · Customer Service · New York

Full Time - Sales Associate - Plumbing - Opening

Lowe's Companies, Inc. · Hamburg, NY · 4 days ago
Customer Service$16.5–$17.2/hrFull-time
The user wants me to reformat a job posting into clean, well-structured semantic HTML. I need to follow the rules carefully: 1. Use

for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule) 2. Use
  • for lists,

    for prose 3. Do NOT repeat the job title as a heading 4. Do NOT put Job ID/requisition numbers as headings 5. Preserve ALL substantive information 6. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions) 7. Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text 8. Never create Pay/Schedule/Benefits sections unless the posting actually states them 9. Prefer a few substantive sections over many thin ones 10. Output ONLY the HTML fragment — no /, no markdown code fences Let me analyze the content: The posting has: - "Your Impact at Lowe's" - this is like "About the role" - "How We Support You" - benefits overview - "Your Day at Lowe's" - description of daily work - "Key Responsibilities" - list of duties - "Minimum Qualifications" - list - "Preferred Qualifications" - list - "Lowe's commitment to growth..." - diversity/inclusion statement (boilerplate-ish but specific) - "Travel Requirements" - specific info - "Working Conditions" - specific info - "About Lowe's" - company description (appears twice with slightly different numbers) - "Pay Range" - specific pay range - "Associate Benefits" - detailed benefits list I need to structure this into appropriate sections. Let me map: - About the role: "Your Impact at Lowe's" + "Your Day at Lowe's" - Responsibilities: "Key Responsibilities" - Requirements/Qualifications: "Minimum Qualifications" and "Preferred Qualifications" (could combine under Qualifications) - Benefits: "How We Support You" + "Associate Benefits" (detailed list) - Pay: "Pay Range" (specific) - Schedule: not explicitly stated, but "flexible schedules" mentioned in benefits - Working Conditions: "Working Conditions" + "Travel Requirements" I should avoid duplicating "About Lowe's" - it appears twice with slightly different stats (2024 vs 2025). I'll include one version, maybe the more recent (2025). But the first one has more detail about community programs. I'll combine or pick the more complete. Also need to remove EEO statement at the end (boilerplate). Let me draft sections: 1. About the role (h3) - combine "Your Impact" and "Your Day" 2. Responsibilities (h3) - "Key Responsibilities" list 3. Qualifications (h3) - with two sub-lists: Minimum and Preferred (maybe use

      with nested or separate lists) 4. Working Conditions (h3) - combine "Travel Requirements" and "Working Conditions" 5. Benefits (h3) - combine "How We Support You" and "Associate Benefits" 6. Pay (h3) - "Pay Range" 7. About Lowe's (h3) - company description But note: "How We Support You" is benefits overview, "Associate Benefits" is detailed list. I'll merge. Also "Lowe's commitment to growth..." is diversity encouragement - could be part of About the role or Qualifications? Might be boilerplate but it's specific to this posting. I'll include in About the role or a separate small section? The rule says prefer few substantive sections. I'll fold into About the role. Now, ensure no filler. All sections have real content. Let me write HTML. Important: Use

      for headings. Use
      • for lists. Use

        for prose. I'll start with About the role:

        About the role

        As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

        You will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

        Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

        Lowe's strongly encourages bilingual, military, and veteran talent to apply and join the team to better equip stores and serve communities.

        Responsibilities:

        Responsibilities

        • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
        • Assist customers with locating and handling merchandise
        • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
        • Process orders and deliveries accurately so customers receive merchandise as expected and on time
        • Cross-functionally train in other areas of the store to help deliver the best customer service
        • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
        • Guide customers through shopping or checkout
        • Complete other duties as assigned
        Qualifications:

        Qualifications

        Minimum Qualifications

        • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
        • 6 months experience using common retail technology, such as smart phones and tablets
        • Reading, writing, and performing basic arithmetic (addition and subtraction)
        • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
        • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

        Preferred Qualifications

        • 6 months of retail and/or customer service experience
        • Bi-lingual skills
        • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
        But the rule says use

        for section headings. It doesn't forbid

        for subheadings? The instruction: "use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we can't use

        for subsections. But to be safe, maybe keep all top-level as

        and use or just separate lists with labels. However, the example includes "Requirements, Qualifications" as separate. Here we have Minimum and Preferred under Qualifications. I could make two separate

        sections: "Minimum Qualifications" and "Preferred Qualifications". But that might be too many thin sections. The rule: "Prefer a few substantive sections over many thin ones." So combining under one Qualifications heading with sub-lists is fine. I'll use

        for Qualifications and then use

        Minimum Qualifications

        then list, etc. But that's not semantic. Better to use

        for subsections. The instruction doesn't forbid

        . I'll use

        for Minimum and Preferred. Working Conditions:

        Working Conditions

        Travel Requirements: This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

        Environmental Factors: Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

        Lifting Requirements: Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

        Benefits:

        Benefits

        Lowe's offers competitive pay and flexible schedules, along with a comprehensive benefits package for eligible full-time and part-time associates.

        • Multiple top-tier health insurance options (medical, dental, vision)
        • Life and disability insurance
        • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
        • Flexible spending and health savings accounts
        • 401(k) retirement account with company match
        • Employee Assistance Program with concierge, work/life services and no-cost counseling
        • Education support programs, including tuition assistance and trade skills scholarships (Track to the Trades program)
        • Business travel accident insurance
        • Maternity and parental leave
        • Adoption assistance
        • 10% Associate Discount and broad discount platform
        • Optional Employee Stock Purchase Program
        • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
        Pay:

        Pay

        Pay range: $16.50 - $17.20 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

        About Lowe's:

        About Lowe's

        Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

        I should remove the duplicate About Lowe's and the EEO statement. Also note: The "How We Support You" section mentions "For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." That's a link, but we can omit the URL or keep as reference. The rule says remove application instructions, but this is a benefits link. Might be considered boilerplate. I'll omit the URL. Similarly, the Associate Benefits section has a link. Omit. Now, ensure no markdown code fences. Output only HTML fragment. Let me assemble.

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