Full Time - Sales Associate - Outside Lawn & Garden - Opening
About the role
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Lowe’s is also a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion, employing approximately 300,000 associates and operating over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Benefits
- Multiple top-tier health insurance options
- Lowe's tuition assistance program
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program (learn new trade skills)
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Responsibilities
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies
- Process orders and deliveries accurately so customers receive merchandise as expected and on time
- Cross-functionally train in other areas of the store to help deliver the best customer service
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
- Guide customers through shopping or checkout
- Complete other duties as assigned
- Travel: This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be needed.
- Working conditions: Environmental factors vary by location; may work inside and outside, exposed to varying climates, noise, moving/shaking objects; lifting guidelines limit single lifts to 75 pounds, team lifts used minimally starting at 75 pounds or when needed; powered equipment should be used with proper training or assistance.
Qualifications
Minimum Qualifications
- 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 months experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25 lbs un