Full Time Sales Associate

About the role

Now Hiring: Sales Consultant – La-Z-Boy Furniture Galleries
Location: North Dartmouth, MA
Compensation: Base + Unlimited Commission

What You’ll Be Doing

• Guiding high-end clients through a premium sales experience.
• Create inspired spaces with world-class furniture and décor.
• Curate luxury looks while earning commissions with no ceiling.

Who You Are

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).

KEY RESPONSIBILITIES

• Drives Sales
• Promote the Design program & assist the Designer to achieve established Design program sales goals
• Execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers
• Maximize store promotions, marketing initiatives, and grassroots programs
• Maintain strong knowledge of the features and benefits of existing and new product lines
• Design Program Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
• Support design related functions in the store
• Provide the highest level of customer service to all current and future customers
• Effectively use Podium to ensure customer satisfaction and future follow-up
• Make sound business decisions to deliver customer satisfaction and promote team environment
• Aid in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
• Maintain a positive working relationship with all store employees
• Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals
• Aid in maintaining the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Show a sense of urgency, enthusiasm and excitement with the store team and customers
• Maintain adequate knowledge of company standards, product knowledge and internal processes and systems
• Responsible for accurately completing daily On-Point system logs
• Show a sense of urgency, enthusiasm and excitement with the store team and customers
• Responsible for opening and closing of the store

Minimum Requirements

• High School Diploma or equivalent
• Previous selling experience and ability to close a sale strongly preferred
• Excellent communication, customer service skills, and organizational skills
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Demonstrated persuasion and negotiation skills
• Ability to effectively manage time and conflicting priorities
• Ability to effectively and productively with others as a team
• Ability to work the schedule and hours dictated by business needs
• Ability to work evenings, weekends and holidays as required
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more
• Strong attention to detail
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint

Preferred Requirements

• Bachelor’s degree in Business or a related field

Physical Demands/Work Environment

• Nearly continuous use of repetitive hand motions, hearing and listening
• Often required to sit, walk, bend and stoop
• Subject to inside environmental conditions

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Training Pay

$16 per hour for 2-6 weeks (no commission)

Average Annual Earning Potential After Training

$35,000 - $55,000+ (inclusive of base, bonus, and commission)

Pay

• Base Pay: $14 / hour (varies by store location)
• Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales.
• Quarterly bonus opportunity of $1,500, based on your ability to meet defined individual sales goals.

Weekly Hours

40

Benefits

• Medical, Vision, Dental and Basic Life Insurance
• Available 401k retirement plan with company match of up to 6%

More Information

For more information, please visit: https://learn.bswift.com/la-z-boy

Driver Management Program

If this role requires travel/driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company's Driver Management Program to be considered for the role.

Equal Opportunity Employer

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.