Full Time Sales Associate

About the role

Now Hiring: Sales Consultant – La-Z-Boy Furniture Galleries
Location: North Dartmouth, MA
Compensation: Base + Unlimited Commission

What You’ll Be Doing

• Guiding high-end clients through a premium sales experience.
• Create inspired spaces with world-class furniture and décor.
• Curate luxury looks while earning commissions with no ceiling.

Who You Are

• Polished, persuasive, and endlessly ambitious.
• Passionate about modern aesthetics and premium materials.
• Obsessed with detail, service, and delivering the wow factor.
• Experienced in sales or retail (luxury experience = a major plus).

KEY RESPONSIBILITIES

• Drive Sales
• Promote the Design program & assist the Designer to achieve established Design program sales goals
• Execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers
• Maximize store promotions, marketing initiatives, and grassroots programs
• Maintain strong knowledge of the features and benefits of existing and new product lines
• Design Program Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
• Support design related functions in the store
• Provide the highest level of customer service to all current and future customers
• Effectively use Podium to ensure customer satisfaction and future follow-up
• Make sound business decisions to deliver customer satisfaction and promote team environment
• Aid in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
• Maintain a positive working relationship with all store employees
• Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals
• Absolutely maintain strong knowledge of company standards, product knowledge and internal processes and systems
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Responsible for accurately completing daily On-Point system logs
• Show a sense of urgency, enthusiasm and excitement with the store team and customers
• Consistently schedule deliveries with customers
• Responsible for opening and closing of the store

Minimum Requirements

• High School Diploma or equivalent
• Previous selling experience and ability to close a sale strongly preferred
• Excellent communication, customer service skills, and organizational skills
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Demonstrated persuasion and negotiation skills
• Ability to effectively manage time and conflicting priorities
• Ability to effectively and productively with others as a team
• Ability to work the schedule and hours dictated by business needs
• Ability to work evenings, weekends and holidays as required
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more
• Strong attention to detail
• Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint

Preferred Requirements

• Bachelor’s degree in Business or a related field

Physical Demands/Work Environment

• Nearly continuous use of repetitive hand motions, hearing and listening
• Often required to sit, walk, bend and stoop
• Subject to inside environmental conditions

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay

• Training Pay: $16 per hour for 2-6 weeks (no commission)
• Average Annual Earning Potential After Training: $35,000 - $55,000+ (inclusive of base, bonus, and commission)

Benefits

• Medical, Vision, Dental and Basic Life Insurance
• Available 401k retirement plan with company match of up to 6%
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time