Full Time Retail Supervisor

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. We service a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

About the role

The Retail Supervisor is responsible for achieving and maintaining all Client and Customer standards by overseeing and directing activities of Retail Sales Representatives and Merchandisers within an assigned territory. This person works closely with Business Development Managers, Clients, Store Managers, and various retail personnel to ensure retail business objectives are met.

Responsibilities

• Manage and direct retail associates, conduct store audits, and execute all retail projects.
• Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly faced, and set to schematics.
• Build goodwill with trade and Clients, ensure timely new item retail placement, and complete all retail projects to achieve in-store retail excellence goals.
• Increase brand representation and effectiveness through establishing and maintaining trade and Client relationships and conducting Client work with appointments.
• Achieve business objectives through placement of new items in all authorized stores and authorizing items to meet Client shelf schematic standards.
• Oversee call coverage through scheduling merchandisers and reviewing reports.
• Monitor and actively regulate expenses to meet position and team budget standards.
• Complete accurate and timely communication, administrative, and coaching duties with direct reports, including paperwork, reports, recaps, itineraries, timesheets, and expense reports.
• Hire, retain, train, coach, guide, direct, and develop direct reports using company-wide processes, tools, and resources.
• May delegate work of others and provide guidance, direction, and mentoring to indirect reports.

Requirements

• Associate's Degree or equivalent work experience (preferred).
• 4 years of applicable retail experience, including 2+ years in a supervisory role.
• Excellent written and verbal communication skills.
• Ability to accurately complete multiple duties with frequent changes and competing deadlines.
• Basic computer skills and Microsoft Office proficiency (Word, Excel, Internet usage).
• Ability to gather data, compile information, and prepare reports.
• Travel up to 30% and driving are essential duties of this job.

Environmental & Physical Requirements

• Work may be performed in an office, field, retail store, or warehouse environment.
• Typically requires the ability to spend 66%+ hours each work day engaged in considerable physical activity, including lifting and/or pushing up to 50 pounds, standing on feet for long periods, and using products or cooking food as appropriate for demonstrations.
• May be required to work in extremely cold conditions (e.g., refrigerated and freezer sections).

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Life).
• 401(k) with company match.
• Paid Training and Skills Development workshops.
• Generous Paid Time-Off.