Full-Time Retail Sales Lead - Fabletics (Outlets at San Clemente - San Clemente, CA)

About the role

The Sales Lead position at Fabletics' NEW retail store at Outlets at San Clemente in San Clemente, CA is seeking a self-starter with high energy who loves engaging with new people. Reporting to the Store Manager, this role involves delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations.

Responsibilities

• Embody Fabletics’ culture and values, providing insight to customers on how to live their passion.
• Engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of Fabletics products.
• Drive customer engagement inside and outside of the store environment, ranging from store events & promotions to community projects.
• Provide training and immediate feedback around Fabletics’ Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to the Store Manager to increase overall customer experience.
• Maintain store merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey.
• Participate actively to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence, meeting and exceeding store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Requirements

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with customers, employees and business partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• A high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiarity with retail inventory and POS systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.

Benefits

• Salary between $18.00 - $20.00 per hour depending on experience.
• 70% employee discount on Fabletics Brands.
• Free outfits each month.
• Paid sick time.
• 401k match.
• Annual bonus plan.
• Paid time off.
• Flexible schedule.
• And more!

Security Alert

To protect yourself from scams, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Equal Opportunity Employer

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements.