Full Time Retail Display Installer- Technology

About the role

The Field Service Representative plays a crucial role in executing shared services projects in partnership with and under the guidance of the Shared Services Field Management team. The role focuses on execution, exceptional communication, leadership, follow-through on tasks/timelines, and coordination within the shared services division.

Responsibilities

• Participate and occasionally lead activities within the shared services - local/area markets and division-wide, ensuring accurate tracking and execution of all work functions across various markets
• Respond and remain responsible for consistent communication with field services management and Field Representatives (within 24 hours of contact)
• Complete 30 hours of field work on average per week within a 12 month period
• Responsible for keeping their availability updated and accurate
• Fully complete all assigned jobs on or before scheduled end dates
• Lead, install, and build displays, end caps, fixturing
• Maintain and update displays according to planograms/client requests
• Conduct break-fix repairs to ensure displays and fixtures are fully functional
• Lead early projects, overnight and early morning installations, and installations involving a team of 2+
• Provide solution feedback
• Manage virtual software teams and ensure successful execution of related tasks and timelines
• Work independently and lead teams in a fast-paced environment
• Participate and complete a variety of training and certification programs
• Accurately track, manage, record, and communicate activity via designated systems/workflows
• Available for weekend, holiday, and early morning assignments as needed

Qualifications

• Must be 18 years or older (due to insurance requirements)
• Must be authorized to work in the United States
• Flexible availability Monday through Friday
• Weekend and holiday availability as needed
• Early morning and late-night availability as needed. Maintain a minimum of 30 hours of fieldwork (on average) within a 12-month period

Skills

• Climb a ladder up to 10 feet in height
• Safely lift and carry up to 60lbs
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead
• Install and Merchandising experience
• Proficiency in assorted hand/power tool usage
• Follow planogram (POG), directives, and secondary communication
• Own an Android or Apple mobile device to upload photos and data
• Successfully navigate various communication platforms and applications independently
• Complete all training assignments and tasks within a designated time frame
• Collaborate and communicate autonomously
• Reliable transportation, valid driver’s license, and proof of insurance
• Willingness and ability to travel up to 60% of the year
• Willingness and ability to work, including overnight, early morning, and holiday hours as needed
• Superior leadership skills and strong professional communication and presentation skills
• Make sound decisions, show good judgment and problem-solve effectively
• Capable of working autonomously with excellent time management and reporting skills
• Identify, address, and communicate challenges related to shared services field operations, offering solutions and process improvements when necessary

Benefits

Next-day pay on-demand with DailyPay
Eligible for medical/dental/vision benefits
$30 per month in technology reimbursement
Paid time off
Paid mileage and drive time
Flexible scheduling
Variety of job tasks
Career pathing and growth opportunities