Full-Time Receptionist at GIANT Steps Autism Preschool

Join our team at Wasatch Behavioral Health as the welcoming face of our GIANT Steps Autism Program in Orem, Utah. This role supports children with autism and their families as they access specialized behavioral health services through a nationally recognized day-treatment program.

About the role

GIANT Steps is a multidisciplinary day-treatment program serving preschool-aged children with autism spectrum disorder. The program includes behavioral interventions, family support, therapy, psychiatric services, and partnerships with local school districts. As the first point of contact for families, you'll help create a warm, organized, and welcoming experience while supporting the daily operations of this life-changing program. Spanish-speaking candidates are preferred.

Responsibilities

• Welcome clients and families while providing exceptional customer service.
• Answer phones, respond to questions, and direct calls to the appropriate staff.
• Schedule appointments, register new clients, and assist with intake processes.
• Process payments, assist with insurance authorizations, and answer billing questions.
• Maintain accurate client charts, electronic records, and program documentation.
• Coordinate communication between families, clinicians, school partners, and insurance providers.
• Complete administrative tasks that support the daily operations of the GIANT Steps program.
• Help create a welcoming, organized, and family-centered environment for children receiving autism services.

Requirements

• High school diploma or GED required.
• At least six months of clerical, receptionist, administrative, or secretarial experience.
• Strong customer service and interpersonal skills with a compassionate, family-centered approach.
• Excellent verbal and written communication skills.
• Proficiency with computers, Microsoft Office, and the ability to learn electronic health record systems.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent attention to detail and ability to maintain accurate records.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Ability to work independently while collaborating effectively with multidisciplinary teams.
• Passion for supporting children with autism and their families while contributing to a positive, welcoming clinic environment.

Benefits

• Utah Retirement Systems (Pension & 401(k) options)
• Public Employees Health Plan (PEHP) Medical & Dental Insurance
• Vision Benefits Plan
• Employer-Provided Health Savings Account (HSA) Contributions
• Flexible Spending Account (FSA) Options
• Company-Paid Life Insurance
• Company-Paid Short- & Long-Term Disability Insurance
• 12 Paid Annual Holidays
• Generous Paid Time Off (PTO)
• Scheduled Annual Pay Increases

Pay

$17.50–$22.17/hour, based on experience.

Schedule

Monday–Friday, 8:00 AM–5:00 PM.