Full Time Product Manager Technical (PMT)

We are seeking a detail-oriented and collaborative Product Manager to support our product and delivery teams during the execution phase of our agile lifecycle. The ideal candidate will clarify requirements, contribute to peer-reviewed artifacts, and serve as the face of the product during delivery.

Responsibilities

• Partner with Product Managers and delivery teams to gather, document, and clarify business requirements.
• Create, refine, and maintain user stories, acceptance criteria, and epics in JIRA.
• Participate in peer reviews of user stories and other documentation to ensure clarity and completeness before grooming.
• Collaborate with PMTs and engineers to validate requirements during sprints and clarify intent when questions arise.
• Proactively ask questions and surface gaps in documentation or understanding to drive product success.
• Act as a liaison between business stakeholders and technical teams during the execution phase, ensuring product intent is carried through development.
• Help query and synthesize JIRA metrics (e.g., story closure rates, carryover items) to support decision-making and sprint retrospectives.
• Support the product team with grooming, sprint planning, and retrospectives as needed.
• Contribute to the creation and ongoing refinement of best practices, including documentation standards and metrics tracking.

Requirements

• 5+ years of experience as a Product Owner, Product Manager or in a similar role within agile software development environments.
• Strong experience with Agile tools like JIRA; able to query and extract relevant sprint data.
• Understanding of the product lifecycle, especially the execution and delivery phase.
• Exceptional written and verbal communication skills; able to convey complex ideas clearly.
• Comfortable with cross-functional collaboration and flexible role boundaries.
• Ability to influence without authority and clarify vague requirements.
• Experience contributing to peer-reviewed documentation and process improvement initiatives.
• Familiarity with PRFAQs, NSS, and other product artifacts is a plus.

Skills

• Strong problem-solving and analytical abilities.
• Ability to understand concepts, ask clarifying questions, and quickly get acquainted with new subject matter.
• Ability to write high-quality user stories (core differentiator).
• Adaptability and willingness to learn best practices, especially in user story writing and product management.
• Preferred: Experience working in highly matrixed environments with multiple stakeholders.
• Preferred: Comfortable navigating ambiguity and helping drive clarity from limited inputs.
• Preferred: Background in performance tracking, product metrics, or product operations.
• Preferred: Knowledge of Postman, API Integration, API Documentation/Analysis.

Schedule

• Fully onsite, 5 days per week (Monday-Friday) in Westlake, TX. No exceptions.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical/leadership courses, books, and seminars after 6+ months of tenure.
• Certification discounts and perks for associations like CompTIA and IIBA.
• Dedicated customer service team and certified Career Coach for consultants.