Full-Time Overnight Concierge | North Bethesda, MD

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are available to all.

Schedule

Full Time: Tuesday to Thursday 8pm - 12am, Friday to Saturday 8pm - 2am

Pay

$22 per hour

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations, including:
  • Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Planning and organizing on-site events.
• Provide direction, referrals, and help accessing local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor the lobby, and maintain and control keys & access cards.

Requirements

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured, and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.