Full-Time Outfitter

About the role

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Responsibilities

• Deliver the best customer experience by outfitting each customer that walks through the door
• Listen to customer needs and provide personalized solutions
• Recommend gear and products for customers' goals and finish lines
• Build and maintain meaningful relationships with customers, vendors, and peers
• Support all Fleet Feet initiatives, activities, and functions
• Go above and beyond when needed
• Communicate professionally with customers and team

Qualifications

• Available to work a flexible schedule, including evening and weekend shifts
• Proactive learner and sound decision maker
• Passionate, positive, self-motivated and detail-oriented
• Accountable and adaptable
• Does the right thing
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team

Schedule

Hours of work for this position are approximately 35-40 hours per week. Requires one regular weekend shift and both opening and closing shift availability.

Physical requirements

• Requires moving around for periods of 2-4 hours without a rest break
• Task sequencing and use of point-of-sale computers
• Moderate to heavy (10-30+ lb) lifting, bending and reaching overhead
• Substantial communication with customers
• Work in a retail setting with product displays, stockroom with inventory
• Use of cutting devices to break down boxes
• Potentially slippery surfaces

Benefits

• High energy, fun, motivational atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Up to $500 in annual race reimbursements
• 401(k) eligibility with company match (21+ after one year of employment)
• Insurance Benefits (Medical, Dental, Vision & HSA)
• Paid Time Off (15 days/120 hours per calendar year)
• 5 Paid Holidays (Includes 1 Floating Holiday)
• Generous employee discount program
• Quarterly footwear allotment
• Outfitter Incentive Programs & Industry Perks
• Community involvement and service activities
• Free Training Programs
• Passionate team members