Full-Time Outfitter
About the role
As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.
Responsibilities
- Recommend gear and products that customers will use to reach their goals
- Go above and beyond to take care of customers and communities
- Build and maintain meaningful relationships with customers, vendors, and peers
- Listen to customer needs and provide personalized solutions
- Outfit customers with everything they need to get started or persevere
Qualifications
- Available to work a flexible schedule, including evening and weekend shifts
- Proactive learner and sound decision maker
- Passionate, positive, self-motivated and detail-oriented
- Accountable and adaptable
- Does the right thing
- Collaborative and customer-centric
- Willing to go above and beyond when needed
- Communicate professionally with customers and team
- Deliver the best customer experience by outfitting each customer that walks through the door
- Support all Fleet Feet initiatives, activities, and functions
Benefits
- High energy, fun, motivational atmosphere
- Training and advancement opportunities within the Fleet Feet brand
- Up to $500 in annual race reimbursements
- 401(k) eligibility with company match (21+ after one year of employment)
- Insurance Benefits (Medical, Dental, Vision & HSA)
- Paid Time Off (15 days/120 hours per calendar year)
- 5 Paid Holidays (Includes 1 Floating Holiday)
- Generous employee discount program
- Quarterly footwear allotment
- Outfitter Incentive Programs & Industry Perks
- Community involvement and service activities
- Free Training Programs
- Passionate team members
Schedule & Physical Requirements
- Hours of work for this position are approximately 35-40 hours per week
- Requires one regular weekend shift and both opening and closing shift availability
- Requires moving around for periods of 2-4 hours without a rest break
- Task sequencing and use of point-of-sale computers
- Moderate to heavy (10-30+ lb) lifting, bending and reaching overhead
- Substantial communication with customers
- Work in a retail setting with product displays, stockroom with inventory
- Use of cutting devices to break down boxes
- Potentially slippery surfaces