Full Time Night Auditor

Night Auditor

The newly renovated Comfort Inn & Suites East Greenbush is hiring for an energetic Night Auditor. This shift is an overnight 11pm-7am position.

Responsibilities

• Register and assign rooms to guests of the hotel.
• Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
• Keep records of room availability and guests' accounts.
• May make, confirm and cancel reservations for guests.
• Compute bill, collect payment and make change for guests.
• May post charges such as room, food, liquor or telephone by hand or machine.
• Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer.
• Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
• Aids guests with check out payments or charges.
• Verifies customers' credit, and establishes how the customer will pay for the accommodation as stated in the SOP.
• Accounts for all cash and makes deposits in accordance with hotel and company policies.
• Answers inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions.
• Records guest comments or complaints, referring guests to managers as necessary.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer.

Requirements

• Must be proficient with computers and a fast paced environment.
• Must be able to multi-task.
• This is a full time position for Saturdays - Thursdays.

Qualifications

• Previous Choice Hotels experience preferred but not needed - can train.

Skills

• Effective communication skills.
• Computer proficiency.
• Multi-tasking ability.

Benefits

• Full-time position.
• Saturdays - Thursdays schedule.

Pay

• TBD

Schedule

• Overnight 11pm-7am shift.