Jobs · Customer Service · New York

Full Time - Merchandising Service Associate - Day

Lowe's Companies, Inc. · Hudson, NY · 3 days ago
Customer Service$16–$16.65/hrFull-time

About the role

As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. You'll build eye-catching displays and implement strategies that showcase in-demand products.

Responsibilities

  • Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks.
  • Verify buyback items and ensure they are pulled, prepped, and ready for shipping.
  • Update and validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store.
  • Confirm product pricing information is clearly visible and replace any missing price labels.
  • Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store.
  • Repair or replace damaged or missing items, including signage, merchandise, and displays.
  • Communicate project priorities, schedule, and needs with the Merchandising Services Team and Manager.
  • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
  • Engage with customers when the opportunity arises, including answering questions, communicating product or warranty information, and assisting in locating or handling merchandise.
  • Complete other duties as assigned.

Requirements

  • Read, write, and perform basic arithmetic (addition and subtraction).
  • Ability to hear, listen, and communicate verbally with others.
  • Utilize web-based computer programs to accomplish assigned tasks.
  • Ability to sit and stand for long periods of time.
  • Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.

Preferred Qualifications

  • Lowe's sales floor experience.
  • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
  • Experience operating power equipment such as lifts, order pickers, and similar equipment.
  • Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.).

Benefits

  • Competitive pay and flexible schedules, including a set weekday schedule to keep weekends free.
  • Multiple top-tier health insurance options.
  • Lowe's tuition assistance program for educational opportunities.
  • Company-matching 401(k) and optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program to learn new trade skills.
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick, and volunteer time.
  • Flexible spending and health savings accounts.
  • Employee Assistance Program with concierge, work/life services, and no-cost counseling.
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Business Travel Accident insurance.
  • Maternity and parental leave, adoption assistance.
  • Annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan, and/or deferred compensation plan.
  • Grant awards and other discretionary benefits based on eligibility.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Pay

Pay Range: $16.00 - $16.65 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Schedule

This role typically follows a set weekday schedule to keep weekends free. Live Nursery MST Associates may be required to work weekend shifts.

Working Conditions

  • Environmental factors vary by location; you may work in both inside and outside weather conditions.
  • Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible.
  • Exposure to constant or intermittent noises in addition to moving or shaking objects and equipment.
  • Lifting methods vary based on role, weight, and volume; associates must follow guidelines limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed.
  • Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Travel Requirements

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

Similar jobs