Jobs · Customer Service · Pennsylvania

Full Time - Merchandising Service Associate - Day

Lowe's Companies, Inc. · Lebanon, PA · 1 mo ago
Customer Service$86/hrFull-time

About the role

As a Lowe’s Merchandising Services Associate, you serve as a key connection between Merchandising and Store Operations, helping every Lowe’s store deliver a great shopping experience. You’ll build eye-catching displays and implement strategies that highlight in-demand products.

Responsibilities

  • Complete merchandising resets and service-related projects per Lowe’s specifications and provide proof of completion for assigned tasks
  • Verify buyback items and ensure they are pulled, prepped, and ready for shipping
  • Update and validate wayfinding and product location signage; maintain digital information throughout the store
  • Confirm product pricing information is clearly visible and replace any missing price labels
  • Drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately
  • Repair or replace damaged or missing items, including signage, merchandise, and displays
  • Communicate project priorities, schedule, and needs with the Merchandising Services Team and Manager
  • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
  • Perform other duties as assigned

Requirements

  • Read, write, and perform basic arithmetic (addition and subtraction)
  • Ability to hear, listen, and communicate verbally with others
  • Use web-based computer programs to accomplish assigned tasks
  • Ability to sit and stand for long periods
  • Minimally lift 25 lbs unassisted; lift over 25 lbs with or without accommodation

Preferred Qualifications

  • Lowe’s sales floor experience
  • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays
  • Experience operating power equipment such as lifts, order pickers, and similar equipment
  • Working knowledge of essential tools (e.g., hand tools, drills, saws)

Travel

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may work in both indoor and outdoor conditions, including exposure to varying climates (extreme heat or cold, wet, damp, humid, windy, or drafty). You may be exposed to constant or intermittent noises, moving or shaking objects, and equipment. Follow lifting guidelines: single lifts up to 75 pounds; team lifts for heavier loads. Use powered equipment as required, with proper training or assistance.

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