Full Time Merchandiser

About the Role

To serve customers by merchandising products at retailer locations according to established standards in order to increase company sales and profits.

Responsibilities

• Stock, rotate, and display all products to established standards (e.g., coolers, vendors, shelves).
• Adhere to all company policies, standards, and procedures (e.g., OSHA and safety requirements, AIB and Pepsi standards, Federal/State/Local laws) and wear all required personal protective equipment.
• Communicate with retailers and Pepsi management on issues regarding pricing, products, programs, opportunities, and problems that arise in the store.
• Assist and interact with consumers at retailer locations according to established standards.
• Maintain a clean, neat, and organized backroom at retailer locations according to established standards.
• Clean all locations where products are displayed (e.g., coolers, vendors, shelving).
• Handle, stock, and organize alcohol products.
• Maintain confidentiality of pricing, customer information, and other sensitive or confidential information.
• Complete daily merchandiser logs, mileage reports, store and vendor logs, time-off requests, and other required paperwork according to established standards.
• Work with Account Manager and Store Management to identify opportunities to increase sales and profitability through proper use of Point of Sale materials, communication of price/value, and securing displays.
• Assist Account Manager by ordering an appropriate amount of product to meet customer needs.
• Communicate with co-workers about merchandising situations to maintain established customer service standards.
• Work assigned schedule, exhibit regular and predictable attendance, and work overtime as required to meet workload demands.
• Perform other related duties as required.

Requirements

• High School diploma or GED.
• 0–1 years of merchandising/stocking experience and previous customer service experience in a retail and/or warehouse setting.
• Valid Driver’s license; must be insurable to operate a vehicle as a condition of employment.
• Ability to obtain and meet industry licensing requirements as needed.

Skills & Knowledge

• Knowledge of: retail sales environment; beverage industry; stocking, rotating, and displaying products; product line.
• Skill in: external customer service in a variety of settings.
• Ability to:
  • Work quickly, efficiently, and independently without direct supervision.
  • Adapt to change and display a professional, positive attitude.
  • Read (e.g., diagrams, maps, planograms) and write.
  • Communicate effectively with customers and other employees and develop good working relationships.
  • Be trained on operating a pallet jack, tow motor, and other mechanical equipment.
  • Drive a vehicle and lift heavy product repetitively.
  • Multi-task and problem-solve.
  • Operate Powered Industrial Trucks (PIT), including motorized pallet jack, in compliance with safety standards and company procedure.