Full Time - Member Consultant (Personal Banker) – Spokane Valley Branch

About the role

Member Consultants are the heart and soul of WSECU. Every day, you dig deep to listen to what our members need and you go out of your way to make banking not only easy, but downright pleasant! You’re the go-to, one-stop shop for our members. Knowledgeable, empathetic and eager to help, you know your members by name and they know you! WSECU is a Co-Op with an all-volunteer board—we are truly accountable to our members, but we couldn’t do it without you.

Responsibilities

• Performing all branch functions including: consumer lending, opening new accounts, and providing teller services
• Striving for and hitting your sales and service goals, while keeping the member’s best interest front and center
• Contributing to your team’s successes and celebrating along the way
• Building and nurturing strong relationships with your members
• Understanding your members’ journey, offering products and services to meet their unique needs
• Showing empathy and lending a hand where your team members and teammates need it most
• Having fun!

Requirements

For Member Consultant I:

• Minimum of one (1) year experience in a financial institution or retail/service-related position
• Computer experience including proficiency in Microsoft Outlook, Excel and Word
• Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually

For Member Consultant II:

• Minimum of one (1) years’ experience in a financial institution processing consumer loans, new accounts and member transactions
• Computer experience including proficiency in Microsoft Outlook, Excel and Word
• Must be willing to register with the Nationwide Mortgage Licensing System and Registry, including fingerprinting and a national criminal background check, and maintain and renew the registration annually

Bonus Points If You Have:

• Credit Union experience
• Two (2) years of college (MC II)
• Experience with cash handling, lending, new accounts or a combination
• Experience with: Symitar, Meridian Link, Image Center, Application Xtender, and Coconut

Pay

Competitive pay for MCI: $21.50 - $32.25 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package. The target starting pay for this position is $21.50 - $26.87 per hour, typically within the first half of the range.

Competitive pay for MCII: $24.05 - $36.07 per hour, dependent on relevant qualifications, plus an annual discretionary incentive plan and benefits package. The target starting pay for this position is $24.05 - $30.06 per hour, typically within the first half of the range.

Schedule

When you’d work: Monday-Friday 8:30 am–5:45 pm, Saturday 9:15 am–2:30 pm, full time minimum 40 hours per week, with scheduling flexibility required to meet the needs of the branch.

Location

Where we’re located: 5211 East Sprague Ave, Spokane Valley, WA 99212

Benefits

• Medical, Dental, Vision, and Life Insurance with Premiums options covered by WSECU
• Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
• Part-Time employees accrue general leave, on a monthly basis
• 11 Paid Holidays
• Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
• Employer paid Long Term Care plan for Part-Time employees
• 401(K) with 8.5% Contribution by WSECU to begin 1st quarter after