Full Time Luxury Jewelry Sales Associate

About the role

We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-two stores across the United States. We are committed to serving our customers with a quality experience and jewelry that will be treasured for generations. Jewelry is more than just an adornment; it is a means of expression, love, personality, and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!

Ben Bridge Jeweler's store at Ala Moana Center is seeking a full-time sales associate. Our ideal candidate will have fine jewelry and/or watch sales experience, or other luxury sales experience. Ben Bridge Sales Associates are energetic and committed to creating unforgettable moments that leave lasting memories. They are self-starters who love building lasting relationships. They work well independently and in small, close-knit teams. Our Sales Associates show merchandise with enthusiasm and creativity.

Responsibilities

• Develop authentic relationships with customers by assessing their needs, making personalized product recommendations and creating a memorable experience
• Cultivate an in-depth knowledge of products and provide product knowledge, features and benefits to all customers when presenting merchandise
• Connect with existing and potential customers and maintain customer information utilizing company supported technology
• Inspect and clean customers' jewelry and consult on repairs for jewelry and timepieces

Requirements

• Goal oriented and sales driven with a passion to exceed
• Positive, enthusiastic, team-spirited work style, exhibiting company core values at all times
• Commitment to outstanding customer service
• Strong attention to detail and high integrity
• Be flexible with work schedule, including holidays
• Excellent listening, written and verbal communication skills; must be fluent in English
• Bilingual is a plus but not required
• Minimum of 2 years of selling experience in a retail environment; or a combination of 3+ years of customer service experience and education
• Minimum of High School Diploma or equivalent

Benefits

• Health and welfare benefits
• Employee merchandise discounts
• Paid training
• Paid time off, such as vacation, holidays, bereavement and jury duty
• Certification from the Gemological Institute of America (following completion of one year of service)
• 401(k) plan with a company match

Pay

Pay range: $18.50 - $22.00 per hour + monthly sales bonus based on store and individual performance, plus monthly incentives and SPIFFs. Fluctuations in the job market may necessitate adjustments to pay ranges; final pay determinations depend on experience, knowledge, skills, and abilities.

Schedule

The full-time hourly schedule is designed to provide flex staffing during key events and peak selling times.