Full Time - Loader/Cart Associate - Opening

About the role

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. For more information, visit Lowes.com.

Responsibilities

• Provides SMART customer service through the execution of Lowe’s customer service policies, procedures, and programs
• Aids customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
• Supports checkout, fulfillment, and customer assistance needs throughout the store
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Serves as a visible extension of the Pro Desk by supporting Pro customer relationships from arrival through order completion
• Remains visible and available to support customers in the Pro loading area, including under the Pro canopy
• Responds quickly to customer loading requests and helps ensure efficient service for large or complex orders
• Buys relationships with repeat Pro customers and supports enrollment in MyLowe’s Pro Rewards and Pro Credit offerings
• Ensures Pro Standards are maintained in parking lot and under Pro canopy
• Completes required power equipment and spotter training to support safe and efficient loading practices
• Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
• Ensures orders are loaded accurately while maintaining product quality and safety standards
• Assists customers and associates with loading products and completing orders in the Garden Center
• Remains visible and available to support customer needs throughout the Garden Center loading area
• Completes required power equipment and spotter training to support safe and efficient loading practices
• Loads customer vehicles using proper techniques based on order size, weight, and fulfillment needs
• Supports the completion of large, high-quality orders while maintaining product accuracy and safety
• PARTNERS WITH THE GARDEN CENTER DEPARTMENT SUPERVISOR TO ENSURE CUSTOMER ORDERS ARE STAGED AND READY FOR PICKUP
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed
• FOLLOWS ALL LOWE’S SAFETY POLICIES AND PROCEDURES, INCLUDING PROPER USE OF POWER EQUIPMENT, SPOTTERS AND SAFETY DEVICES
• PERFORMS ADDITIONAL DUTIES AS ASSIGNED

Requirements

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Ability to obtain sales related licensure or registration as may be required by law

Qualifications

• High school diploma or GED
• 6 Months Retail experience
• 6 Months Experience as a Loader at any home improvement or hardware retailer
• 6 Months Retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
• 6 Months Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles

Skills

• Customer service skills
• Computer literacy
• Common retail technology proficiency
• Physical stamina and strength
• Attention to detail
• Ability to follow safety protocols

Benefits

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Pay

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Schedule

Hours may vary based on department and shift requirements.