Full Time - Loader/Cart Associate - Day

Responsibilities

• Provides SMART customer service through the execution of Lowe’s customer service policies, procedures, and programs
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions
• Supports checkout, fulfillment, and customer assistance needs throughout the store
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently
• Uses power equipment and store technology safely and effectively to move, stage, and load merchandise
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed
• Supports large order fulfillment while maintaining product quality and accuracy
• Collects carts and helps maintain clean, organized, and safe work areas inside the store and parking lot
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe’s program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed
• Follows all Lowe’s safety policies and procedures, including proper use of power equipment, spotters and safety devices
• Performs additional duties as assigned
• Serves as a visible extension of the Pro Des