Full-Time Lead Store Associate (New Store)

Position Type: Full-Time
Average Hours: 38 hours per week

Pay

Starting Wage: $20.00 per hour
Wage Increases: Year 2 - $20.50 | Year 3 - $21.00 | Year 4 - $21.00 | Year 5 - $22.00

Responsibilities

• Oversees the appropriate resolution of employee and customer concerns, aligning with store management as needed.
• Communicates job responsibilities and performance expectations to store personnel in the absence of store management to ensure desired results.
• Assists store management with implementing action plans to improve operating results and personnel development.
• Informs store management of team developments and concerns in a timely and effective manner.
• Communicates, cooperates, and interacts effectively with all levels of ALDI employees, customers, third-party vendors, and business partners.
• Leads, develops, and supervises the team to develop sales, engage teams, satisfy customers, and achieve consistent high performance.
• Understands the overarching company strategy and models the core values of the organization.
• Fosters a positive and collaborative working environment and promotes teamwork among employees.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Completes curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Executes opening and closing duties in the absence of store management.
• Delegates and oversees the completion of tasks to store associates, cashiers, and stockers in the absence of store management.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Adheres to cash policies and procedures.
• Resolves concerns from store personnel and customers and/or refers such concerns to the store manager as necessary.
• Models, communicates, and monitors compliance with established policies and procedures.
• Ensures store personnel adhere to expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
• Ensures store personnel maintain zone standards and merchandising standards at all times.
• Ensures store personnel comply with the company’s guidelines, policies, and procedures; demonstrates appropriate interactions with co-workers.
• Supports store management in ensuring a safe working environment by rectifying and identifying unsafe conditions, including poor ergonomics and equipment concerns to prevent injuries or accidents before they occur.
• Performs general cleaning tasks to company standards.

Physical Demands

• Required to push, pull, sit, stand, reach, grasp, twist, and move from one area to another.
• Required to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead.
• Required operation of equipment such as a cash register, electric and manual hand jacks, floor scrubber, and cardboard baler.
• Required to stock product in varying temperatures, including freezer and cooler environments.
• Required to use glass and multipurpose cleaning products.

Qualifications

• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand and implement Standard Operating Procedures and company policies to achieve the store's goals and maintain compliance standards.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Develops and maintains positive relationships with internal and external parties.
• Ability to effectively communicate both verbally and in writing.
• Ability to organize, prioritize, and complete activities to maximize the total time available.
• Ability to establish and successfully execute plans and goals.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Education and Experience

• At least 18 years old required.
• High school diploma or equivalent preferred.
• Prior experience in a retail environment and prior management experience preferred.

Benefits

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program
• Medical, Prescription, Dental & Vision Insurance (Full-time employees)
• Generous Vacation Time & 7 Paid Holidays (Full-time employees)
• Up to 6 Weeks Paid Parental Leave at 100% of pay (Full-time employees)
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay (Full-time employees)
• Short and Long-Term Disability Insurance (Full-time employees)
• Life, Dependent Life, and AD&D Insurance (Full-time employees)
• Voluntary Term Life Insurance (Full-time employees)

Full-time employees average 30 or more hours per week within an annual lookback period. Benefits offered to full-time and part-time employees may vary by state.