Full-Time Laundry Attendant- DoubleTree by Hilton Mclean Tysons

About the role

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels, along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals. At the DoubleTree by Hilton McLean Tysons, we are always looking for talented individuals with a passion for hospitality to join our dedicated team. Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We are currently hiring for a Laundry Attendant. This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to B.F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows B.F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.

Responsibilities

• Responsible for completing all laundry procedures; sort, wash, dry, fold, iron, inspect, transport, organize all hotel linens; operate, clean and maintain equipment; safely use chemicals to ensure sanitation standards are met.
• Ensures cart, linen, rooms, work areas and equipment are clean, stocked and in working order.
• Assist in cleaning Lobby Area, Team Member Area and bathrooms.
• Accountable for guest satisfaction as it pertains to housekeeping service at the property.
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
• Works as a team player in meeting guests and department needs and actively contributes to the efforts of other departments as necessary.
• Understands and follows Hampton Inn guest service recovery program.