Full-Time Keyholder

About the Company

LoveShackFancy, founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, childrenswear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 24 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped LoveShackFancy into more than a fashion label—it’s a shared lifestyle movement. Coveted collaborations include Victoria’s Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, LoveShackFancy launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

About the Role

This Key Holder position is an entry into management. The role requires key holder responsibilities while driving personal sales goals. A key holder shares a division of responsibility with both management and sales leads while demonstrating excellent customer service.

Responsibilities

• Selling & Client Service
  • Greet and acknowledge all customers
  • Provide courteous and knowledgeable customer service in every area of the store
  • Meet or exceed personal sales goals set by management
  • Maintain an accurate, efficient, and effective client book
  • Assist sales team with selling and clienteling
• Visual Merchandising
  • Assist with execution of floor sets
  • Monitor and maintain visual merchandising standards daily according to company guidelines
  • Maintain proper fixture placement, lighting, and floor plan changes
  • Ensure representation of all merchandise on the floor and adjust placement based on sell-through
• Operations
  • Work with management to maximize sales by ensuring an efficient and customer-friendly store environment
  • Oversee store in management’s absence
  • Monitor compliance with company policies and procedures during shifts and report issues to management
  • Assist managers with opening and closing procedures
  • Maintain offices, workspace, and cash wraps to ensure they are fully stocked with supplies
  • Assist with inventories and other asset protection needs

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.