Full Time - Head Cashier - Day

About the role

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. The role supports customer service through daily execution of Lowe’s policies, procedures, and programs.

Responsibilities

• Provides SMART customer service by assisting customers in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds to customer and employee questions, guiding them through store areas and projects
• Communicates product information, including stock, special orders, features, benefits, applications, and warranties
• Coaches, develops, and trains associates in departmental duties or sales opportunities (CSA Front End Team)
• Processes sales transactions, returns, and refunds using a cash register, following company guidelines
• Provides monetary change to CSA Front End associates for register activities
• Removes security tags, verifies product information, and bags merchandise for customers
• Assists in line management, opening additional registers to reduce checkout wait times
• Prepares register area at shift start/end by confirming functionality of registers/scanners and stocking supplies
• Inspects returned merchandise for damages
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
• Looks up product information and competitor prices to verify price matches
• Records store-used items on store use lists
• Completes cash counting and daily reconciliation duties as assigned
• Monitors cash drawer and cash recycler levels to prevent exceeding limits
• Monitors merchandise entering/leaving store entrances and assists with alarm triggers
• Detects signs of shoplifting, theft, and security risks, reporting them to management/Asset Protection
• Ensures compliance with housekeeping standards (e.g., Zone Recovery) for store cleanliness and organization
• Maintains a safe work environment by conducting safety reviews, noting hazards, and securing areas
• Adheres to safety requirements, including top stock safety, reinstalling safety cables, and using equipment properly
• Operates store equipment as needed (e.g., Zebra phone, cash recycler, computers, CCTV, key cutter, panel saw, paint mixer)
• Performs other duties as assigned

Requirements

• High school diploma or GED (or equivalent experience)
• Less than 1 year of experience using computers for inputting, accessing, modifying, or outputting information
• Less than 1 year of experience using common retail technology (e.g., smartphones, tablets)
• 1 year of retail experience as a cashier
• Ability to obtain sales-related licensure or registration as required by law

Preferred Qualifications

• 1 year of experience identifying and selling products based on customer needs (e.g., credit cards, installations, add-on sales, protection plans)
• 1 year of experience as a head cashier
• Less than 1 year of experience working in any department at a Lowe’s retail store
• 1 year of supervisory experience (directing, delegating, evaluating, training, or coaching employees)
• Less than 1 year of retail experience detecting shoplifting (e.g., hidden merchandise, switched price labels)

Pay

$16.50 - $18.50 per hour. Starting rate may vary based on factors including position, location, education, training, and experience.

Benefits

For information regarding benefit programs and eligibility, visit the Lowe’s benefits page.