Jobs · Customer Service · New York

Full Time - Head Cashier - Closing

Lowe's Companies, Inc. · Utica, NY · 1 mo ago
Customer Service$16–$17.95/hrFull-time
We need to output HTML fragment with sections: Responsibilities, Qualifications (maybe split into Required and Preferred?), Benefits, Pay, Schedule? The posting includes Pay Range and benefits description. No schedule info. So include Pay and Benefits sections. Also maybe "About the role"? Not present. The heading "Key Responsibilities" we can treat as Responsibilities heading. Use

for section headings. Use
  • for lists. Use

    for prose. We must not repeat job title. No Job ID. Remove boilerplate like EEO, etc. Also remove duplicated lines (Pay Range appears twice). Keep one. We need to preserve all substantive info: responsibilities list, required qualifications, preferred qualifications, benefits description, pay range. We need to format responsibilities as list items. Many sentences; we can break each sentence into

  • . Ensure we keep all details. Responsibilities list includes many items; we can create
      with each bullet. Required Qualifications: list items: high school diploma or GED or equivalent years of experience; less than 1 year experience using a computer; less than 1 year experience using common retail technology; 1 year retail experience as a cashier; ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications: list items: 1 year experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits; 1 year experience as a head cashier; less than 1 year experience working in any department at a Lowe's retail store; 1 year supervisory experience in any field; less than 1 year retail experience detecting common signs of shoplifting. Benefits: we have a paragraph describing benefits; we can keep as

      with list of benefits maybe as

        . The text includes list: Health, Dental and Vision insurance; Life and Disability insurance; Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time; Flexible spending and health savings accounts; 401(k) Retirement account with company match; Employee Assistance Program with concierge, work/life services and no-cost counseling; Education support programs, including tuition assistance and trade skills scholarships; Business Travel Accident insurance; Maternity and Parental leave; Adoption assistance; Lowe's Associate Discount and broad discount platform; Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards. We'll put that as
        • items. Pay: we have Pay Range: $16.00 - $17.95 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. We'll put that as

          . Schedule: none, so omit. We also have "Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)" line; we can incorporate maybe as link but it's part of benefits description. We'll keep as part of benefits paragraph? Might be redundant. We'll keep the benefits description as given; we can include the link as part of

          maybe. We must not include navigation/legal/EEO etc. Remove the equal opportunity employer paragraph. Also remove "About Lowe’s" paragraph? It's substantive about company but maybe considered boilerplate? It's about the company, not directly about the job. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Lowe’s" is not explicitly prohibited but could be considered company overview; it's not required to keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "About Lowe’s" is substantive about the company; but is it needed? It might be considered boilerplate but it's not navigation/legal/EEO. It's describing the company. Might be okay to keep? However typical job postings include that; but the instruction says preserve ALL substantive information; we should keep it unless it's considered boilerplate. It's not explicitly listed to remove. I'd keep it as a section maybe "About the Company". But we only have headings for specific list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. There's no "About the company" heading allowed. So we cannot create a heading not in list. So we must either omit it or incorporate into another allowed section? Could put it under "About the role"? But that's not accurate. The instruction: "use

          for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, not exclusive? It says use

          for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should not add other headings. Therefore we should omit the About Lowe’s paragraph because we cannot give it a heading. Could we embed it as a

          under Responsibilities? That would be misrepresenting. Better to omit it as it's not required for the job. The instruction says preserve ALL substantive information; but if we cannot give it a heading, maybe we can include it as a

          without heading? The instruction says output ONLY the HTML fragment; we can include

          anywhere. It didn't say every piece must be under a heading. So we can include a

          for company overview without a heading. That's acceptable. We'll include a

          after the sections maybe. But we need to avoid duplication: there is duplicate Pay Range line; we keep one. Now produce HTML:

          Responsibilities

          • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
          • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
          • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
          • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
          • Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
          • Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
          • Provides proper monetary change to CSA Front End associates for register activities
          • Removes security tags, verifies product information, and bags merchandise for customers
          • Assists in line vesting to help turn around time for checkout, opening additional registers when necessary to ensure enough coverage
          • Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
          • Inspects returned merchandise for damages
          • Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
          • Looks up product information and competitor prices for products to verify price match
          • Records all items that are used in the store on the store use lists
          • Completes cash counting and daily reconciliation duties as assigned
          • Monitors cash in drawer and cash recycler levels to ensure they do not exceed limit requirements
          • Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
          • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
          • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
          • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
          • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
          • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, cash recycler, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
          • In addition to the above responsibilities, this individual is held accountable for other duties as assigned

          Required Qualifications

          • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
          • Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
          • Less than 1 Year Experience using common retail technology, such as smart phones and tablets
          • 1 Year Retail experience as a cashier
          • Ability to obtain sales related licensure or registration as may be required by law

          Preferred Qualifications

          • 1 Year Experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
          • 1 Year Experience as a head cashier
          • Less than 1 Year Experience working in any department at a Lowe's retail store
          • 1 Year Supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
          • Less than 1 Year Retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)

          Benefits

          • Health, Dental and Vision insurance
          • Life and Disability insurance
          • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
          • Flexible spending and health savings accounts
          • 401(k) Retirement account with company match
          • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
          • Education support programs, including tuition assistance and trade skills scholarships
          • Business Travel Accident insurance
          • Maternity and Parental leave
          • Adoption assistance
          • Lowe's Associate Discount and broad discount platform
          • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

          For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

          Pay

          Pay Range: $16.00 - $17.95 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

          We could also include the Associate Benefits link maybe as part of benefits paragraph; we already have a link for benefits. The "Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)" could be another link; but we can omit as it

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