Full Time - Fulfillment Associate - Day
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Based in Mooresville, N.C., Lowe's supports communities through programs focused on safe, affordable housing, community spaces, skilled trades, and disaster relief.
About the role
Fulfill customer orders accurately and on time while maintaining a clean, organized, and safe work environment. Operate powered equipment and deliver excellent service with a customer-first mindset.
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Deliver excellent service by choosing high-quality items, validating orders, answering questions, and connecting customers with associates when needed.
- Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
- Support inventory accuracy using the Orders App, maintaining SIMS compliance, and resolving short picks with leadership.
- Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
- Report safety or theft concerns promptly.
- Achieve daily responsibilities with strong communication, teamwork, and a customer-first mindset.
- Perform other duties as assigned to support business needs.
Requirements
- 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 months of experience using common retail technology, such as smartphones and tablets.
- Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).
Qualifications
- High school diploma or GED (preferred).
- 6 months of retail experience (preferred).
- 6 months of experience in a customer service or product fulfillment role at a home improvement or hardware retailer in a related department (e.g., kitchen, plumbing, electrical, lawn and garden) (preferred).
- 6 months of experience inspecting, carrying, loading, and unloading products or materials in any industry (preferred).
Starting rate of pay may vary based on factors including position offered, location, education, training, and experience. For benefit program details and eligibility, visit Lowe's Benefits.