Jobs · Management · Massachusetts

Full Time Front Desk Closer

The Picklr · Burlington, MA · 4 wk ago
ManagementFull-time

About the Role

The Picklr is hiring full-time team members for a high-impact role in a fast-paced, people-first environment. This position focuses on sales, customer experience, and operations within one of the fastest-growing sports brands in the country. Late-afternoon and weekend availability is required.

Responsibilities

  • Deliver a high-energy, professional front desk and guest check-in experience
  • Process transactions, manage POS systems, and answer member inquiries
  • Lead engaging facility tours and drive membership sales through consultative conversations
  • Assist with scheduling and registration for leagues, clinics, lessons, and tournaments
  • Support retail and pro shop operations, including merchandising and inventory restocking
  • Maintain cleanliness and organization across the facility, including food and beverage areas
  • Build strong relationships with members to enhance retention and community engagement
  • Support daily operations and adapt quickly in a fast-paced, team-driven environment

Requirements

We're looking for individuals who are reliable, motivated, and confident in customer-facing environments. Strong communication skills, a team-first mindset, and the ability to adapt in a fast-moving setting are essential. Experience in sales, hospitality, fitness, or sports is a plus but not required—attitude, work ethic, and coachability are prioritized.

Benefits

  • Competitive hourly base pay + unlimited commission potential (memberships, retail, events)
  • Free Picklr membership upon achieving performance milestones
  • Employee discounts on top pickleball brands, gear, and apparel
  • Clear pathways for advancement into leadership, sales, and management roles
  • Hands-on experience in sales, hospitality, and business operations

About The Picklr

The Picklr is a premier indoor pickleball club designed to deliver a best-in-class playing and social experience. With state-of-the-art courts, premium amenities, and a rapidly expanding national footprint, we are building communities with a mission to Connect. Dink. Compete.

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