Full Time Front Desk Attendant
American Family Fitness · Glen Allen, VA · 9 mo ago
AdministrativeFull-time
Duties and Responsibilities
- Arrive five to ten minutes early to check daily communication log updates.
- Audit cash drawer when assuming control of the department in the presence of a manager.
- Dress in appropriate attire to include nametag and any promotional buttons for new activities being sponsored by AFF.
- Clock in under your employee number.
- Smile and greet members and guests by name upon entering the club in a pleasant and cordial manner.
- All staff on the clock must stay at the member services desk and towards the front of the desk at all times unless clocked on break or (with permission) assisting members in the Cafe.
- Understand and implement the guest policy.
- Maintain a clean and attractive member services desk area. To include wiping down of desktops, vacuuming carpets, and cleaning glass doors when housekeeping staff are not available.
- Complete all listed assignments identified on the shift assignment page.
- Full time employees must work a minimum of 35 hours per week and part time employees are to work a minimum of 15 hours per week to include a mix of hours during the week as well as the weekend.
- If club traffic is slow, additional unnecessary staff may be required to clock out of their scheduled shift early.
Requirements
- At least 18 years of age
- Must be available to work the full time scheduled shift of Monday through Thursday 3-11pm and Friday 3-10pm
- Self Motivated
- Trustworthy
- Maintain a passion for service
- Able to multi-task and perform in a fast paced enviornment
- Provide exceptional customer service to our members at all times