Full Time Evening Concierge | Reston, VA

Primary Job Responsibilities

• Manage concierge staff.
• Handle inquiries from clients and residents in a professional manner.
• Help with the organization of on-site events.
• Greet clients when they enter the building and guide them to their designated areas.
• Process important queries and manage customer expectations in a polite and friendly manner.
• Create a tailored experience based on the personal needs of frequent clients.
• Answer telephones and monitor the lobby.
• Provide information on the surrounding area stores and services.
• Maintain control of all keys.
• Announce all visitors to the clients and tenants.
• Keep all visitors at the front desk until permission is received from the unit resident/tenant.
• Maintain a clean and pleasant environment.
• Log in and secure all packages, deliveries, and other appropriate items at the designated area.

Requirements

• Minimum of 2+ years’ client-facing experience.
• Basic computer literacy skills and talent for technology.
• Microsoft Suite proficiency.
• Advanced written and verbal communication skills.
• Polite, friendly, and self-assured attitude.
• Skills in multitasking and good time management.
• Some experience with scheduling.
• Basic knowledge of resident portal software.

Benefits

• Full-time employees are eligible for medical, dental, vision, and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Schedule

Full Time: TUES-SAT (3:00 PM-11:30 PM)

Pay

$21.00