Full Time Design Consultant- Birch Lane

About the role

The base pay for this position is $21.50 per hour + Competitive Bonus Structure. $1,600 sign on bonus paid out on 90th day!

Responsibilities

• In-Store Customer Ownership: Act as the dedicated in-store owner for your customer pipeline, seamlessly blending high-potential in-store opportunities with digital design leads. You will actively manage remote workstreams with high-touch communication while maximizing physical showroom traffic using expert salesmanship.
• Be the Customer’s Trusted Advisor: Greet, listen, and learn. You’ll lead virtual and in-person design consultations that feel more like conversations, getting to know a customer’s style, needs, and how they really live. Whether it’s a growing family, a new pet, or a dream remodel, you’ll help it all come together beautifully.
• Leverage AI & Tech: Build out 2D/3D room views, mood boards, and persuasive presentations using design software and AI-driven tools to provide rapid, high-quality visual solutions.
• Turn Vision Into Reality: Create stunning, functional spaces using color theory, spatial planning, and textiles to build cohesive, shoppable plans. Walk customers through fabric swatches, finishes, and product choices with confidence and clarity.
• Maintain Showroom Excellence: Balance essential in-person duties with digital workstreams, including sales floor coverage, team collaboration, and assisting with floor sets or replenishment.
• Drive Sales with Style: Every interaction is an opportunity to build trust, grow your pipeline, and inspire customers to invest in beautiful, functional spaces. You'll actively seek out new customer needs and opportunities, and turn design dreams into completed sales.

Requirements

• Design Know-How: At least 2 years of experience in interior design, architecture, or graphic design, with a solid grasp of spatial planning, color theory, and style trends. A bachelor’s degree or equivalent design-related education is a plus.
• Strong Salesmanship: 2+ years of sales experience (ideally with higher price-point products), with a proven ability to build trust and close sales across face-to-face, phone, and digital platforms.
• AI & Tech Aptitude: A self-starter mindset with comfort using design tools (AutoCAD, SketchUp, Revit, DesignFiles), POS systems, CRM platforms like Salesforce, and familiarity with using AI for design efficiency.
• A Hustle Mindset: You thrive in a fast-paced retail setting and know how to prioritize like a pro: safeguarding time for your virtual customer follow-ups while eagerly jumping in to help on the floor.
• Great People & Team Skills: You are a strong communicator who shines in a collaborative environment, loves sharing design tips, and easily builds trust with customers from all walks of life.

Qualifications

• Valid Driver's License: Required for potential in-home design visits.
• Frequent Standing, Walking, Talking, Hearing, Reaching, Handling, Feeling, Stooping, Kneeling, Crouching, Crawling, Sitting, Climbing, and Balancing.
• Flexibility: Open availability, including evenings, weekends, and holidays to meet customers exactly when they are ready to design.
• Ability to Lift and Move Up to 50 lbs.
• Close, Distance, Color, Peripheral, Depth Perception, and Focus Vision.

Skills

• Interior Design
• Architecture
• Graphic Design
• Spatial Planning
• Color Theory
• Trend Awareness
• Omni-Channel Salesmanship
• Design Software
• AI Tools
• Customer Relationship Management
• Virtual Consultations
• Product Knowledge
• Customer Service

Benefits & Perks

• Competitive Pay + Quarterly Bonuses: Starting at $21.50/hour plus substantial, uncapped quarterly bonuses tied directly to your design performance.
• Immediate Health Benefits: Comprehensive medical, dental, and vision insurance coverage starting on Day 1.
• Generous Employee Discount: Enjoy a 30%+ discount across the Wayfair e-commerce platform and brand families, plus 10% off at our in-store restaurant.
• Time to Recharge: Start accruing paid time off (PTO) immediately because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your financial future.
• Parental Leave Options: Paid and unpaid leave plans designed to support your growing family.
• Career Growth: Continuous access to professional development trackways and advancement opportunities across the brand.