Full Time Department Supervisor

About the role

You’ll be part of a vibrant team that executes receiving and merchandising standards while ensuring Associates process efficiently and effectively. This role focuses on delivering an excellent customer experience, maintaining a clean and organized store, and fostering teamwork.

Responsibilities

• Role model exceptional customer service and create a positive internal and external customer experience
• Promote a culture of honesty, integrity, and confidentiality
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor
• Train and mentor Associates on merchandising and processing principles
• Ensure merchandise is properly tagged, hung, secured, and coded
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor
• Ensure Associates complete tasks according to store plan and prioritize as needed
• Monitor team productivity and provide coaching
• Organize and rotate back stock for easy replenishment
• Maintain merchandising philosophy and signage standards
• Uphold organizational, cleanliness, and recovery standards for the backroom area
• Ensure compliance with recycling and hazardous waste programs
• Communicate effectively with management and Associates on priorities and progress updates
• Provide and accept recognition and constructive feedback
• Partner with Management on Associate training needs to increase effectiveness
• Ensure adherence to all labor laws, policies, and procedures
• Promote credit and loyalty programs
• Support and participate in store shrink reduction goals and programs
• Promote safety awareness and maintain a safe environment
• Perform other duties as assigned

Requirements

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multitasking and responding to unexpected changes
• Team player who works effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year of retail experience and 6 months of leadership experience

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation and bereavement support
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short- and long-term disability coverage
• Paid parental leave
• Paid holidays, vacation, and sick time
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Pay

This position has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.

Location: HomeGoods Store 0591, Mentor, OH (9565 Mentor Ave).