Jobs · Customer Service · Massachusetts

Full Time Customer Service Representative

U-Haul · Framingham, MA · 5 mo ago
Customer ServiceFull-time

Responsibilities

  • Aid customers inside and outside U-Haul centers with U-Haul products and services.
  • Utilize smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers about products and services.
  • Prepare rental invoices and accept equipment returned from rentals.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Perform other duties as assigned.

Qualifications

  • Valid driver’s license and ability to maintain a good driving record.
  • Reliable transportation.
  • High school diploma or equivalent.

Benefits

  • Career stability
  • Opportunities for advancement
  • Reimbursement for mindset app
  • Gym reimbursement program
  • Health insurance & prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance

Pay

  • Hire Fast, Pay Fast
  • $100 hiring bonus
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification

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