Full - Time Customer Experience Specialist

About the role

The Eureka UPS Store & Print Center is seeking a Full-Time Customer Experience Specialist to join our locally owned business. We help individuals, entrepreneurs, and businesses bring their ideas to life through shipping, printing, and business services. This role is ideal for someone outgoing, energetic, and passionate about creating memorable customer experiences in a fast-paced environment.

Responsibilities

• Assist customers with shipping and packaging needs.
• Print and finish business cards, brochures, banners, signs, and marketing materials.
• Operate professional printing and finishing equipment.
• Support local businesses with branding and print solutions.
• Answer phones, respond to emails, and greet customers.
• Create exceptional experiences that encourage repeat business.

Requirements

• Outgoing personality with a genuine enjoyment of interacting with people.
• Comfortable initiating conversations and making customers feel welcome.
• Strong attention to detail and pride in work quality.
• Dependable, motivated, and eager to learn.
• Comfortable working with computers and technology.
• Ability to work well in a team while taking independent initiative.
• Desire to build a career, not just trade hours for a paycheck.

No prior print experience is required; we provide paid on-the-job training.

Benefits

• Full-time employment
• Competitive salary
• Paid on-the-job training
• Opportunities for advancement
• Health, dental, and vision insurance
• Employee discounts
• Flexible schedule
• Free food and snacks
• Free uniforms
• Training and development programs
• Company parties
• Supportive team environment

Location

The Eureka UPS Store & Print Center
237 E. Fifth Street
Eureka, MO 63025
Phone: 636-938-7500
Email: store5213@theupsstore.com