Full Time - CDL Delivery Driver

About the Role

This position involves providing exceptional customer service, managing in-store and delivery operations, and ensuring a clean, safe, and secure work environment. Responsibilities span customer interaction, product delivery, vehicle maintenance, and compliance with safety and transportation regulations.

Responsibilities

• Customer Service
  • Provide SMART customer service by following Lowe’s customer service policies, procedures, and programs.
  • Engage with customers to understand their needs, assist in locating, demonstrating, selecting, carrying, and/or loading merchandise.
  • Respond knowledgeably and promptly to customer and employee questions, including walking customers through projects when necessary.
  • Demonstrate sincere appreciation to customers.
  • Communicate product information, including stock availability, special orders, feature benefits, application, and warranty details related to Lowe’s programs.
  • Contact customers regarding delivery or coordinate with truck drivers to ensure customer communication.
• In-Stock and Delivery
  • Plan delivery activities, print loading tickets, and ensure on-time delivery of orders.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits according to delivery orders.
  • Inspect the condition of products (e.g., appliances) before loading for delivery or assisting customers with loading.
  • Match items on invoices with quantities loaded by verifying descriptions, items, and model numbers.
  • Ensure loads are safe, secure, and comply with Department of Transportation (DOT) regulations.
  • Update delivery and route status (e.g., on-site, completed) using systems like iPhone for tracking purposes.
  • Unload, install, and test appliances upon delivery.
• Clean and Safe Stores
  • Verify daily vehicle inspections, report issues, and ensure cleanliness, maintenance, and repairs for delivery vehicles and equipment (e.g., lift gates).
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Detect and report common signs of shoplifting, theft, and other security risks to management and/or Asset Protection.
  • Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas.
  • Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
  • Adhere to all safety requirements relevant to job duties, such as top stock safety, reinstalling safety cables, using aisle blockers, tether lines on power equipment, spotters, and safety devices.
  • Operate store equipment as needed, including Zebra phones, telephones, paging systems, copiers, fax machines, computers, CCTV surveillance systems, key cutters, panel saws, paint mixers, flooring cutters, and compactors/balers.
• Perform other duties as assigned.

Requirements

• Class A CDL License (required for locations with multi-unit CMV, such as tractor trailers and flatbeds) or Class B CDL License (required for locations with single-unit CMV, such as tandem flatbeds; air brake endorsement required).
• Valid medical certificate or ability to obtain one upon employment.
• Ability to pass an MVR (Motor Vehicle Record) screen in accordance with company requirements.
• Ability to obtain sales-related licensure or registration as required by law.
• Basic literacy and numeracy skills: ability to read, write, and perform basic arithmetic (addition, subtraction).
• Must be at least 21 years of age.
• Ability to comply with DOT and CDL regulations.

Preferred Qualifications

• 1 year of experience driving a semi-truck/trailer or certification from a driving school.
• 6 months of experience performing in-home delivery or retail customer service.
• 3 months of experience operating a forklift or Moffett for onloading/offloading a vehicle.

Pay

$22.90 - $24.70 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

• Health and Insurance
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Flexible spending and health savings accounts.
  • Business Travel Accident insurance.
• Financial and Retirement
  • 401(k) Retirement account with company match.
  • Annual bonuses (based on eligibility).
  • Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan (based on eligibility).
  • Grant awards (based on eligibility).
• Time Off
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick leave, and volunteer time.
• Family and Wellness
  • Employee Assistance Program with concierge, work/life services, and no-cost counseling for various needs.
  • Maternity and Parental leave.
  • Adoption assistance.
• Education and Development
  • Education support programs, including tuition assistance and trade skills scholarships.
  • Learning and development opportunities to help associates grow their skills and achieve their goals.
• Other Benefits
  • Lowe’s Associate Discount and access to a broad discount platform.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches, and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts, and providing disaster relief to communities in need. For more information, visit Lowes.com.