Full-Time Care Navigator

About the role

We are seeking a full-time Care Navigator to support patient and family wellness through advocacy, assessment, planning, communication, education, resource management, and service facilitation.

Responsibilities

• Assist families in accessing medical specialty care, community services, developmental assessments, and school planning.
• Build trusting relationships via phone, text, in-person visits at clinics, homes, schools, or community spaces.
• Serve as the primary contact, advocate, and resource for patients, families, and community partners.
• Collaborate with healthcare providers to identify patients with complex needs and initiate care plans.
• Create and maintain culturally responsive resources and ensure accurate documentation.
• Uphold client dignity, privacy, and respect in all interactions.

Qualifications

• Bachelor’s degree in social work, psychology, case management, advocacy, or related field, or equivalent healthcare experience.
• Experience working in medical settings, reviewing medical records, and applying health principles.
• Strong verbal and written communication skills.
• Problem-solving ability and innovative thinking.
• Bilingual in Spanish/English preferred (additional signing bonus available).

Benefits

• Comprehensive benefits package including retirement plans, health insurance, HSA & FSA accounts, life insurance, employee assistance, and Paid Time Off.