Full Time Branch Ambassador - Montgomery County (Mid-County Cluster)

About the role

Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy.

Responsibilities

• The Guardian of Trust & Accuracy
• The Digital Concierge
• The First-Line Consultant
• The Hospitality Lead

Requirements

• The ability to lift up to 25 pounds and stand for extended periods
• A High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience
• An Associate’s degree
• 2+ years of Retail or Customer-facing experience
• Proficient in G-Suite

Qualifications

• A natural gift for making people feel welcome and heard
• An early adopter of apps and digital tools
• Precision and attention to detail
• Adaptability to a "fluid" workspace
• A curiosity to understand the "why" behind the "how"

Skills

• Tech Fluency

Benefits

• Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
• Paid Time Off
• Education Assistance
• Mental Health support
• Back-up Child or Elder Care

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Bethesda, MD: $48,048 - $48,048 for Branch Ambassador

Schedule

• Available to work a flexible schedule, including nights, weekends, with hours and days subject to change
• Lifting up to 25 pounds and moving/standing for extended periods of time
• Regular and consistent attendance