Full Time Assistant Store Manager (Store 6669)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, ensuring a clean and organized shopping environment, and supervising staff.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment, including visual merchandising, sales initiatives, and guest relationships.
• Process guest purchases/returns accurately and efficiently using the POS system.
• Respond to guest inquiries and escalate issues to the Store Manager.
• Promote GameStop’s guest benefits and train associates on company policies and procedures.
• Schedule and supervise store associates, ensuring optimal guest service and meeting sales and profit targets.
• Ensure store cleanliness, organize merchandise, and fulfill Omni-Channel orders.
• Protect company assets through inventory control and loss prevention practices.
• Communicate concerns to the Store Manager and assist in maintaining store records.
• Perform store inventory counts, stock merchandise, and handle defectives/recalls.
• Maintain awareness of associate and guest safety, and report injuries promptly.
• Adhere to GameStop policies and procedures, including opening and closing procedures.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Outgoing and welcoming personality with strong people skills.
• Genuine and individualized assistance to guests during every visit.
• Clear verbal and written communication and listening skills.
• Ability to work independently and within a team.
• Meet associate performance expectations, including attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Basic mathematics and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral, or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays.
• Constructively manage pressure and adapt to stressful situations without impacting guest interactions; be creative and a problem solver.
• Able to work alone, stand and move throughout the store, bend, stoop, crouch, stretch, reach, lift up to 30 lbs., and utilize other basic fine and gross motor skills.
• Possess or acquire a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Pay

$18.67-$22.67 per hour.