Full Time Assistant Store Manager (Store 6254)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, providing outstanding guest service, and supervising store associates.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment by managing visual and operational elements, current sales initiatives, and guest relationships.
• Process guest purchases/returns accurately and efficiently using the Point-of-Sale (POS) system.
• Respond to guest inquiries and escalate issues to the Store Manager as needed.
• Promote GameStop’s guest benefits and assist in training associates.
• Schedule and supervise store associates, ensuring optimal guest service and meeting sales and profit goals.
• Manage store inventory, maintain cleanliness, and fulfill Omni-Channel orders.
• Ensure store safety and report any incidents promptly.
• Perform administrative tasks and maintain accurate records.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Genuine and individualized assistance to guests.
• Clear verbal and written communication skills.
• Ability to work independently and within a team.
• Basic mathematics and alphabetizing skills.
• Reliability and trustworthiness.
• Physical ability to stand, move, bend, stoop, and lift up to 30 lbs.