Full Time Assistant Store Manager (Store 4720)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, providing guest service, and supervising store associates.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships.
• Process guest purchases/return transactions accurately and efficiently using the POS system.
• Respond to guest comments/questions, escalate issues to the Store Manager, and promote GameStop’s guest benefits.
• Achieve sales, profit, and shrink goals by managing staff, fulfilling orders, and maintaining store cleanliness and organization.
• Ensure compliance with company policies and procedures, including safety protocols and financial practices.

Requirements

Must provide proof of identity and eligibility to legally work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred.

Qualifications

• Possess an outgoing and welcoming personality with strong people skills.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral, or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Be available for a minimum of 3 days/week and work flexible schedules, including extended hours/days as necessary.

Skills and Abilities

• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Benefits

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Pay

$18.67-$22.67 per hour