Full Time Assistant Store Manager (Store 3908)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, providing guest service, managing staff, and ensuring the store runs smoothly.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment: maintain cleanliness, organize merchandise, and fulfill Omni-Channel orders.
• Process guest purchases and returns accurately and efficiently.
• Respond to guest inquiries and escalate issues to the Store Manager.
• Promote GameStop’s guest benefits and train associates on company policies and procedures.
• Schedule and supervise staff, ensuring optimal guest service and meeting sales and profit goals.
• Manage payroll, handle inventory, and ensure store security.
• Communicate with the Store Manager on store performance and address any concerns.

Requirements

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Qualifications

• Possess an outgoing and welcoming personality with strong people skills.
• Demonstrate clear verbal and written communication and listening skills.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Able to work alone, stand and move throughout the store, and perform physical tasks such as lifting up to 30 lbs.
• Adhere to GameStop policies and procedures, including the Associate Handbook and Code of Standards, Ethics & Conduct.

Skills

• Excellent verbal and written communication skills.
• Ability to work independently and within a team.
• Basic math skills and alphabetizing ability.
• Proficiency in operating a Point-of-Sale (POS) computer system.

Benefits

• Incentive programs
• 401(k)
• Paid time off
• Dental, vision, and health insurance

Pay

$15.52 - $19.52 per hour.

Schedule

Flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays.