Full Time Assistant Store Manager (Store 3767)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, providing guest service, and supervising store associates.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment, including visual and operational elements, and promote GameStop’s guest benefits.
• Process guest purchases and returns accurately, ensuring top-notch guest service.
• Respond to guest issues and escalate complaints to the Store Manager.
• Achieve sales, profit, and shrink goals by managing staff, fulfilling orders, and maintaining store cleanliness.
• Perform administrative duties such as inventory counts, bank deposits, and defectives/recalls processing.
• Ensure store safety and report injuries promptly.

Requirements

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Qualifications

• Possess an outgoing and welcoming personality with strong people skills.
• Demonstrate clear verbal and written communication and listening skills.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral, or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Be available for a minimum of 3 days/week and work flexible schedules, including nights, weekends, and some holidays.
• Constructively manage pressure and adapt to stressful situations without impacting guest interactions; be creative and a problem solver.
• Able to work alone and perform physical tasks such as standing, moving, bending, stooping, stretching, reaching, climbing, lifting up to 30 lbs., and utilizing fine and gross motor skills.
• Have a working understanding of military ranks and related insignia (only applies to positions in stores located on military bases).

Skills

• Outgoing personality
• Genuine and individualized assistance to guests
• Clear verbal and written communication
• Teamwork and independent work ability
• Guest service and sales skills
• Physical stamina and manual dexterity

Benefits

• Incentive programs
• 401(k)
• Paid time off
• Dental, vision, and health insurance

Pay

$13.75 - $17.75 per hour