Full Time Assistant Store Manager (Store 3005)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, providing guest service, managing staff, and ensuring the store runs smoothly.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment, including visual merchandising and operational elements.
• Process guest purchases and returns accurately and efficiently.
• Respond to guest inquiries and escalate issues to the Store Manager.
• Promote GameStop’s guest benefits and train store associates.
• Schedule and supervise store associates, ensuring optimal guest service.
• Manage payroll, handle inventory, and maintain store cleanliness.
• Communicate with the Store Manager and handle administrative duties.
• Adhere to company policies and procedures.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Outgoing and welcoming personality with strong people skills.
• Clear verbal and written communication and listening skills.
• Ability to work independently and within a team.
• Ability to meet associate performance expectations.
• Basic mathematics and alphabetizing skills.
• Ability to stand and move throughout the store for up to 12 hours per day.
• Ability to lift up to 30 lbs.
• Ability to work alone and manage pressure in a fast-paced environment.