Full Time Assistant Store Manager (Store 0719)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, ensuring a clean and organized shopping environment, and supervising store associates.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment, including visual merchandising and operational elements.
• Process guest purchases and returns accurately and efficiently.
• Respond to guest inquiries and escalate issues to the Store Manager.
• Promote GameStop’s guest benefits and train associates on company policies and procedures.
• Schedule and supervise store associates, ensuring optimal guest service and meeting sales and profit targets.
• Manage payroll, inventory, and store records, and maintain a safe and organized work environment.
• Perform store inventory counts, stock merchandise, and handle defective or recalled items.
• Communicate with the Store Manager and support the team in achieving sales and profit goals.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Outgoing and welcoming personality with strong people skills.
• Genuine and individualized assistance to guests.
• Clear verbal and written communication and listening skills.
• Ability to work independently and within a team.
• Meet associate performance expectations, including attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Basic mathematics and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions and execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays.
• Constructive management of pressure and adaptation to stressful situations.
• Able to work alone.
• Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs.
• Work onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Benefits

• Incentive programs
• 401(k)
• Paid time off
• Dental
• Vision
• Health insurance