Full Time Assistant Store Manager (Store 0552)

About the role

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The position involves developing and promoting a sales culture, providing guest service, managing staff, and ensuring a clean, organized shopping environment.

Responsibilities

• Provide best-in-class guest service: greet guests promptly, respond to questions and concerns, assist with video gaming needs, and promote special promotions.
• Support the total shopping environment, including visual merchandising, sales initiatives, and guest relationships.
• Process guest purchases/returns accurately and efficiently using the Point-of-Sale (POS) system.
• Respond to guest inquiries and escalate issues to the Store Manager as needed.
• Promote GameStop’s guest benefits and train associates on company policies and procedures.
• Schedule and supervise store associates, ensuring optimal guest service and meeting sales and profit targets.
• Ensure store cleanliness, organize merchandise, and fulfill Omni-Channel orders.
• Protect company assets through inventory control and loss prevention practices.
• Communicate store performance and address safety concerns.
• Perform administrative duties and maintain accurate records.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Outgoing and welcoming personality with strong people skills.
• Genuine and individualized assistance to guests.
• Clear verbal and written communication and listening skills.
• Ability to work independently and within a team.
• Meet associate performance expectations.
• Operate Point-of-Sale (POS) computer system.
• Basic mathematics and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions and execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary.
• Constructive management of pressure and adaptability to stressful situations.
• Able to work alone.
• Physical requirements: stand, move, bend, stoop, crouch, stretch, reach, lift up to 30 lbs., climb on ladders.

Benefits

• Incentive programs
• 401(k)
• Paid time off
• Dental, vision, and health insurance