Full-Time Assistant Store Manager

About the role

The Assistant Store Manager (ASM) role at LoveShackFancy is crucial for the success of the store. LoveShackFancy, founded in 2013, is a global brand known for its romantic, vintage-inspired aesthetic and community-driven experiences. The brand operates 24 boutiques across the U.S. and London, and has collaborated with brands like Victoria's Secret PINK, Gap, and Target.

Responsibilities

• Achieve and exceed individual productivity and sales goals
• Aid in achieving and exceeding the store's productivity and sales goals
• Model exceptional customer service by demonstrating the desired behavior and coaching staff
• Practice and teach client development to the staff
• Hire, train, motivate, and retain quality sales associates
• Evaluate individual associate performance against goals
• Maintain high visual merchandising and housekeeping standards
• Perform daily opening and closing procedures including paperwork reconciliation and other operational tasks
• Protect store assets and inventory, reporting any potential shrinkage
• Enforce company policies and procedures
• Manage client book and clienteling

Qualifications

• Minimum of three (3) years of experience in luxury retail management
• Full understanding of specialty retail, including business development, visual merchandising, and store operations
• Strong computer skills, including operation of retail point of sale systems, Microsoft Office, and email
• Leadership, critical thinking, and problem-solving skills
• Ability to delegate responsibility and lead staff effectively
• Excellent verbal and written communication skills
• A positive, outgoing, high-energy personality with a sales focus
• A mentor and leader to staff and peers, developing individual strengths and identifying opportunities
• Trainer ability to teach customer service, selling, and operations