Full-Time Assistant Store Manager

As an Assistant Store Manager you will support the store leader in supervising daily activities, driving performance, managing schedules, developing operational action plans, and identifying training opportunities to grow the team.

Responsibilities

• Assist the direct leader with developing and implementing action plans to improve operating results.
• Establish and communicate job responsibilities and performance expectations to direct reports.
• Identify training and development opportunities for direct reports to enhance performance.
• Understand and model the company’s overarching strategy and core values to foster teamwork.
• Monitor the competitive environment in the community and advise the leader on necessary adjustments.
• Provide product feedback and recommendations on new or discontinued items.
• Participate in interviewing and hiring store personnel.
• Communicate weekly information, major team milestones, developments, and concerns.
• Ensure adherence to inventory procedures, product‑handling guidelines, and cash‑control policies.
• Resolve operational customer concerns in the leader’s absence.
• Identify and rectify hazards, maintain proper ergonomics, and keep store equipment in working order.
• Maintain store cleanliness standards and proper signage at all times.
• Assist the leader with maintaining appropriate stock levels through product ordering.
• Merchandise products neatly to maximize sales.
• Ensure product quality, freshness, and accurate signage.
• Support payroll, loss‑budget, inventory counts, and training of new employees.
• Supervise day‑to‑day operations of the team, escalating issues when necessary.
• Ensure direct reports complete assigned responsibilities promptly to deliver high‑quality customer service.
• Comply with all company policies and protect the security and confidentiality of documents and data.
• Perform other duties as assigned.

Physical Demands

• Stock merchandise from receiving to shelving; lift and place products weighing up to 45 lb at various heights.
• Regularly sit, stand, bend, reach, push, pull, lift, carry, and walk throughout the store.
• Must be able to perform duties with or without reasonable accommodations.

Qualifications

• Must be 18 years of age or older.
• Ability to work both independently and within a team environment.
• Ability to provide and lead prompt, courteous customer service.
• Ability to develop rapport, trust, and open communication that enhances growth and performance of direct reports.
• Ability to interpret and apply company policies and procedures.
• Ability to establish goals, guide employee performance, and ensure quality and completion of work assignments.
• Ability to evaluate and drive performance of self and others.
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses.
• Ability to operate a cash register efficiently and accurately.
• Ability to safely and properly operate equipment (electric/manual hand jack, floor scrubber, cardboard baler) and perform general cleaning duties.
• Excellent verbal and written communication skills.
• Ability to stay organized, multitask, follow instructions, and maintain attention to detail.
• Meets any state and local requirements for handling and selling alcoholic beverages.

Education and Experience

• High School Diploma or equivalent preferred.
• Minimum of 3 years progressive experience in a retail environment.
• A combination of education and experience providing equivalent knowledge.
• Prior management experience preferred.

Benefits

• 401(k) Plan with company matching contributions.
• Employee Assistance Program (EAP).
• PerkSpot National Discount Program.
• Medical, prescription, dental, and vision insurance for full‑time employees.
• Generous vacation time and 7 paid holidays.
• Up to 6 weeks paid parental leave at 100 % of pay.
• Up to 2 weeks paid caregiver leave at 100 % of pay.
• Short‑ and long‑term disability insurance.
• Life, dependent life, and AD&D insurance.
• Voluntary term life insurance.
• Benefits may vary by state.

Pay

Starting wage: $25.50 per hour. Wage increase in Year 2 to $26.50 per hour.

Schedule

Full‑time position; average 38 hours per week.